If for any reason, you want to return a product you have purchased from STEELENG/SGC, you can return the product to us. The following policy applies to all returns, refunds and exchanges.
Any product may be returned within 14 days of purchase, provided that it is in unused, like-new condition. Be sure to have your order number / receipt number handy. We will issue you a Return Authorization Number, which must be clearly marked on the outside of all packaging.
All returned products must be returned in the original packaging, including all items originally packaged with the product (documentation, warranty, user’s manual, accessories, etc). Products must be well packed in order to protect against loss or damage. Include the original customer receipt with the returned product. A 15% restocking fee will be applied for any item returns. If you purchased the product from one of our authorized dealers, follow the return instructions provided by the dealer.